Product Terms and Conditions

General WIRELESS Usage Policy

General WIRELESS Usage Policy

To ensure our customers receive a fast, quality and sustainable online experience all the traffic on the network is prioritised by type.

Using traffic prioritisation ensures that critical time sensitive applications, for example streaming, gaming or VoIP have a higher priority and will be fully
operational regardless of the load on the network. In addition, by effectively utilising traffic priority management we also reduce the chance of the
network becoming congested in the first place.

For further information pertaining to our Bandwidth Priority Profiles and how these relate to our WIRELESS Product Ranges, please read the relevant
Knowledge Base article
here

Megamax reserves the right to amend the General WIRELESS Usage Policy as necessary. This is to ensure optimal performance across our network
for the majority of WIRELESS customers.

Business Uncapped Usage Policy

Business Uncapped Usage Guidelines and Acceptable Usage Policy

Megamax is engaged in provisioning quality services to its customers. To ensure the integrity of the network and to offer customers fair and equal
usage across the board, Megamax reserves the right to undertake the necessary steps to prevent excessive usage by the following means:

Megamax may undertake the following action(s) to ensure fair and equal network performance for all customers:

Megamax's Business Uncapped solution is a prioritised service, based off available network capacity along with current and historic usage trends.

Legal

The User undertakes to use Megamax
’s services in accordance with any restrictions imposed under the following legislation:

All cases of violation of the above Acceptable Use Policy should be reported to abuse@Megamax.za.net

Please Note:

Megamax reserves the right to amend the Acceptable Usage Policy for Business Uncapped WIRELESS accounts as necessary. This is to ensure
optimal performance across our network for the majority of Business Uncapped customers.

Megamax's Business Uncapped solution makes use of our Gold bandwidth prioritisation standard, for further information pertaining to this please
search the Knowledge Base.

Home Uncapped Usage Policy

Home Uncapped Usage Guidelines and Acceptable Use

To ensure that all customers have fair and equal use of the Home Uncapped service and to protect the integrity of the network, Megamax reserves the
right and will take necessary steps to prevent improper or excessive usage thereof.

Megamax may undertake the following action(s) to ensure fair and equal network performance for all customers:

Megamax's Home Uncapped solution is a prioritised service, based off available network capacity along with current and historic usage trends.

Legal:

The User undertakes to use Megamax
’s services in accordance with any restrictions imposed under the following legislation:

All cases of violation of the above Acceptable Usage Policy should be reported to abuse@Megamax.za.net

PLEASE NOTE:

Megamax reserves the right to amend the Acceptable Usage Policy for Home Uncapped WIRELESS accounts as necessary. This is to ensure optimal
performance across our network for the majority of Home Uncapped customers.

Shared Hosting Usage Guidelines and Acceptable Use

Shared Hosting Usage Guidelines and Acceptable Use

Megamax is engaged in provisioning quality services to its customers. To ensure the integrity of the network and to offer customers fair and equal
usage across the board, Megamax reserves the right to undertake the necessary steps to prevent excessive usage by the following means:

Megamax's "unlimited" features on shared web hosting service is not intended to allow a single or few subscribers to unfairly or adversely impact the
hosting experience of other subscribers.

To ensure service levels on within the Shared Hosting platform are Megamax utilises various methods to protect its subscribers and
associated systems from abuse which includes, but is not limited to, the following:

Free domain:

Legal:
The User undertakes to use Megamax
’s services in accordance with any restrictions imposed under the following legislation:

All cases of violation of the above Acceptable Use Policy should be reported to abuse@Megamax.za.net

Please Note:

Megamax reserves the right to amend the Acceptable Usage Policy for our Shared Hosting service as necessary. This is to ensure optimal
performance across our network for the majority of our Shared Hosting clients.

Website Design

Website Design Terms and Conditions

With the exception of any Third-Party Materials and Background Technology, the Customer is to be considered the owner of the Custom Website and
Customer Content. "Customer Content" means all content or information (including, without limitation, any text, music, sound, photographs, video,
graphics, data, or software), in any medium, provided by the Customer to Megamax Networks, "Third-Party Materials" means any content, software, or
other computer programming material that is owned by an entity other than Megamax Networks, and licensed by Megamax Networks or generally
available to the public, including the Customer, under published licensing terms, and that Megamax Networks will use in the development of or to
display or run a Custom Website. This excludes, without limitation any copywriting, graphic, video, music, sound manipulation to images or video
supplied by the Customer to Megamax.

The graphics utilized from Megamax Networks graphics library (If requested) are licensed from third-party suppliers OR obtained on a free to use
basis. Megamax Networks will provide Customer a limited, personal, nonexclusive, nontransferable license to use the graphics during the term of this
Agreement. Upon written request, Megamax Networks will deliver the Customer's source files and database script, if applicable, at a pre-determined
price indicated upon request from the Customer for the source code. The Customer will be required to remit full payment of the fees prior to Megamax
Networks providing the information via a method agreed up between Megamax Networks and the Customer.

Megamax Networks reserve the right to refuse any material that it deems offensive

Definitions:

Review 1

Is considered to be entered upon first presentation of the design to the customer. The Review 1 timeframe lasts 3 days at which point, the status of the
website will then switch to Review 2. The automatic update of the review status will take place if Megamax do not hear back from the customer
regarding any amendments or changes that the customer wishes to effect. Should we receive communication during this timeframe, Megamax will
effect the changes and then present the customer with the modifications at which point the status of the Website will then move into Review 2

Review 2

Is considered to be the final status a website will be placed in before Deployment. This review status will last 3 days at which point, the customer must
communicate any final changes to Megamax to be effected on the website. Should Megamax not hear back from the customer within the allocated
timeframe, we will issue Deployment of the website the next working day outside of the Review 2 period which would then have the status of the
website move into the Deployment phase. Megamax will accept the customer's silence as consent to move to the Deployment phase.

Deployment

Is considered to be a final status and deemed to be a live. The customer accepts that billing will commence (pro-rata) from the time the website is
considered to be in a
“Deployed” status.